Do you offer rush service?

Yes. Many products have rush service available. To find those products, you can go to any product category and use the search filter on the right to choose the production time necessary to get your order when you need it. A blue icon will be display on the product page to let you know what service is available for that product. More details regarding production times are located in the product description.

Note the rush service only pertains to production time. It does not include transit time. We offer expedited shipping to shorten transit times. Since our products are shipped from different locations across the US, contact a customer service agent to see how long the transit time is for the product(s) and which shipping method is best for you.

Want a product fast that doesn't qualify for rush service? Call us! We may be able to source the product elsewhere that does offer rush service or we can call production to see if they can squeeze your order in.

Does one day shipping mean my product will ship today? No. It means it will ship the following day, given the order is taken before 1 pm EST. The 1 pm cutoff is flexible at times. We may need to check our production schedule to see if we can fit in late orders. There is a lot that goes into the promotional product printing process, so time is needed to prep, print, dry, package and ship. You can get an idea of the process here.

Guaranteed On-Time Delivery

Every now and then, things happen. Machines break, something was keyed wrong, etc..  We have a 99.999% success rate which makes us comfortable to give you a 100% money-back guarantee.  If you have a firm in-hands date and we have made a promise to you, we will guarantee your order will be delivered on time or we will give you a full refund and pick-up the order. Please note, we cannot be held responsible for any delays caused by UPS or FedEx.  As you know, they are reliable reputable companies as well however, on very rare occasions they fail.

Popular 1 day rush categories:

1 day rush pens

1 day rush drinkware

Learn more about rushing pen orders here