Find quick answers to your questions below...
FAQ
Can I cancel or change my order?
Can I order a multi-color imprint online?
Can I order less than the minimum quantity online?
Can I order odd quantities of products?
Can I see a physical sample and what is your policy?
Can I ship on my own shipping account?
Can I split my order and ship to multiple locations?
Can you produce my QR code on the product?
Do you keep my art on file?
Do you offer rush service?
Do you ship to APO addresses?
How can I place a re-order?
How do I handle a problem with my order?
How do you beat a price?
How long do you keep my credit card payment on file?
Is my credit card information secure?
What are setup charges?
What are the art requirements for logo submissions?
What fonts are available?
What if I am having trouble with your website or find an error?
What if I am not sure about the product color?
What if I am not sure which imprint color to choose?
What if I don't see the product online that I am looking for?
What if I forget my password?
What if I receive more or less than I ordered?
What if I want a larger quantity than those listed on the site?
What is a PMS Color Match?
What is a virtual art proof?
What is full color process and spot color printing?
What payment options are available?
Where do I send my artwork?
Will I see a proof before my order goes into production?
How do I contact you?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Production
Production Lead Times
Shipping and Returns
Free Shipping
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Church Promotional Items
Church Promotional Pens
Graduation Promotional Items
High School Graduation Banners
Medical Promotional Items
Marketing Your Medical Practice
School Spirit Promotional Products
School Spirit Items