I had ordered the credit card type hand sanitizer with a logo for my daughters wedding. When they weren't available I received a call from Richard. He filled me in and suggested a replacement. I had my heart set on the credit card type but I knew they were not easy to find in stock. I looked at his suggestion of the pen type and they were nicer then I had expected. The minimum quantity was more than we needed or had ordered in the other type but Richard worked the numbers to where the additional charge was minimal. He sent me a proof right away for my approval and had them ordered immediately. A day or so after receiving the order, Richard called me again to check and make sure that I was completely satisfied with my purchase. That type of customer service is hard to find these days. That personal interaction meant so much. That was one detail of the wedding that I did not have to worry about because I felt confident that it was being handled in a professional and efficient manner. I would recommend this company to anyone needing a promotional item. They went above and beyond to make this experience a pleasant one even when it wasn't as planned. Thank You!
